To discuss your insurance needs with the Post Office, you can call their customer services phone number 0345 073 1002 from within the UK. If you need to call the Post Office from overseas you can dial +44 345 073 1002.
When you call The Post Office Travel Insurance on their UK or international helpline you’ll be able to ask for a quote, discuss your specific insurance needs or get answers to your insurance questions.
General Enquiries – 0345 073 1002
The Post Office can provide insurance for travel, gadgets, home, car, life, and pets. If you’d like to get more information about the insurance products the Post Office provides, call them directly on their customer services telephone number 0345 073 1002.
What can the Post Office general enquiries helpline help us with?
When you call The Post Office Insurance a customer service representative will be able to answer any questions you have. They’ll also be able to provide you with a quotation for any of their insurance products. And you’ll be able to discuss their claims process or make a claim. For the insurance-specific contact numbers, see the phone numbers listed at the bottom of this page.
What is the cost of calling the Post Office?
In the UK, numbers that begin with 03 are charged at the same rate as standard landline numbers that start with 01 or 02. So the cost of calling The Post Office Insurance is no different from a regular call within the UK. It should cost the same whether you’re calling from a landline or mobile phone.
Some landline phone plans include free calls to local numbers (including 03 numbers), and some mobile plans have free minutes you can use. Please check with your phone provider for specific charges you may be liable to pay when calling The Post Office Insurance.
If you’re calling from abroad, things work a little differently. You’ll need to add +44 to the beginning of the number. Calls from outside the UK are usually more expensive than regular calls and may not be included in your phone contract package.
What time do lines open?
The Post Office Insurance customer service helpline is open 8am to 8pm Monday to Friday, 9am to 5pm on Saturdays, and 10am to 4pm on Sundays and bank holidays.
Travel Insurance Quotes – 0330 123 3690
You can call the Post Office’s dedicated travel insurance helpline on 0330 123 3690 for a quick travel insurance quote. Their customer services agents will run you through the best options for protecting yourself financially with your travels abroad.
The Post Office Travel Insurance phone line is open Monday to Friday 8.30am – 6.30pm, and Saturdays 9am – 5.30pm.
Post Office Insurance offers Single-Trip cover, Annual Multi-Trip cover and Backpacker cover. The type you choose will depend on your travel plans over the next 12 months and the coverage you require. The Post Office’s Travel Insurance policies include emergency medical expenses and getting you back home, cancelling or cutting your trip short, baggage (personal possessions), money, travel delay and missed departure.
The premium you pay with Post Office Insurance will depend on the cover you require and any pre-existing medical conditions. So please ensure you have all relevant medical information before calling the Post Office for a travel insurance quote.
If you already hold travel insurance with the Post Office and have a medical emergency while you’re abroad you should call their 24-hour Emergency Assistance Helpline on +44 208 865 3074.
Write to the Post Office
If you would prefer to write to the Post Office then you can contact them by email to travelinsurancefeedb@postoffice.co.uk
You can also send any letters specific to a no-claims discount to the Post Office headquarters postal address:
Post Office Insurance, 67 Hope Street, Glasgow, G2 3AE.
Post Office Insurance – UK Contact Numbers
| Helpline | Contact Number |
|---|---|
| General Enquiries | 0345 073 1002 |
| Travel Quotes | 0330 123 3690 |
| Car Quotes | 0345 073 1002 |
| Home Quotes | 0333 44 39 848 |
| Gadget Quotes | 0330 041 2875 |
| Pet Quotes | 0330 123 1921 |