Contact Thomas Cook customer services on their UK phone number 01733 224 808 for general enquiries about their airline flights and package holidays, however phone their international helpline +441733 224 808 if you are calling from outside the country.
General enquiries
Phone Thomas Cook for general enquiries by calling their customer service contact number 01733 224 808 where you can book a flight with their affiliated airlines, make amendments to your existing reservations and browse their promotional sales, including any last-minute holiday deals. If you have already made a booking then you may call this helpline to add an excursion to your break which may include a city tour, car hire or sports event. You should also call this number as quickly as possible if you are no longer able to travel on the dates specified in your booking, however be aware that you may lose some of your initial deposit.
Phoning this helpline from within the UK will cost the same as any standard-rate local call which means you can contact Thomas Cook for free if you have inclusive minutes to use on your monthly tariff. Alternatively if you are making an international call you will have to dial +441733 224 808 which will normally carry a significantly higher charge unless you have a roaming calls package.
Travel insurance
Phone Thomas Cook on their travel insurance contact numbers for general enquiries about your policy, for a price quote and to upgrade to multi-trip cover. You should also phone this helpline prior to your trip for their emergency contact details so that you know who to call in the event of a medical incident or if you lose your travel documentation.
Complaints
Contact Thomas Cook to make a formal complaint by calling their head office phone number 020 7557 6400 where you can request compensation following a severe flight delay or due to damaged luggage. You should also phone this helpline to request a hotel transfer if conditions in your original destination are below standard upon your arrival.
Thomas Cook – UK contact numbers
| Thomas Cook contact number | Phone number |
|---|---|
| General enquiries | 01733 224 808 |
| Bookings/td> | 0844 855 0515 (£0.07/minute plus access charge) |
| Hotels | 0871 360 2714 (£0.13/min plus access charge) |
| Travel insurance | 0844 879 8372 (£0.07/minute plus access charge) |
| Complaints | 020 7557 6400 |
| Pets | 0870 241 1710 (£0.13/min plus access charge) |