On the Beach: 0161 444 8416

You can call On The Beach on their customer services telephone number 0161 444 8416 if you wish contact an advisor from within the UK but will have to use the international dialling code +44 161 444 8416 to report a problem with a holiday package from overseas.

However, whether you call On The Beach on their UK or international helpline, you will be able to discuss your package holiday deal, ask how to make a claim on a travel insurance policy or report a problem with your hotel booking over the phone.

Bookings and Enquiries – 0161 444 8416

You can call On The Beach on their UK contact number 0161 444 8416 for information about last-minute holiday deals before booking any flights over the phone. You will also be able to get in touch to upgrade your holiday package with additional excursions, car hire or restaurant bookings. You may also be interested in a quote on a travel insurance policy to protect against medical emergencies, flight cancellations or problems a hotel reservation. If you have enquiries about the payment process then you may wish to use this number to ask whether you need to pay for your holiday booking in full or in a series of monthly instalments. Furthermore, if you are no longer able to travel on the dates specified on your ticket then you can contact an On The Beach customer service advisor to request a refund.

Complaints – 0371 474 3000

You can phone On The Beach on their dedicated complaints number 0371 474 3000 to register a formal grievance with the company. For instance, customers may wish to complain about a delayed flight, misleading hotel advertisement or the conduct of a member of staff. You should also call this line if your badge has been damaged or lost in transit and would like to query the compensation packages available. Alternatively, if you would prefer to make your complaint in writing then you can do so when writing to the On The Beach complaints department listed below:

Complaints Department,
On the Beach Limited,
Park Square,
Bird Hall Lane,
SK3 0XN,
United Kingdom.

Contact numbers that start with a geographic area code will cost the same per-minute rate as any local call made from a UK landline or mobile phone. Moreover, On The Beach will be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff is bundled with inclusive minutes. However, international callers will have to use the overseas dialling code for the UK +44, which is charged at a significantly higher rate than a geographic phone call. The On The Beach helpline is available from 8am-9pm Monday-Friday and 9am-9pm Saturday-Sunday.

On The Beach – UK Contact Numbers

Helpline Contact Number
Enquiries 0161 444 8416
Complaints 0371 474 3000